You may not need to refund your ticket. Validity easements have now been announced for the latest series of strikes in March and April. Customers holding valid tickets dates for a strike day are permitted to travel the day before the strike or on a few days after the strike. See full details.
Customers with tickets dated for a strike day who decide not to travel due to the disruption are eligible for a fee-free refund regardless of booked ticket type.
If you hold a ticket dated on a strike day falling within the date ranges below, you can use it as-is on a number of alternative days. You do not need to replace your ticket or re-book.
Date Range | Ticket Validity |
---|---|
16-18 March | On the day before the date on the ticket or up to and including Tuesday 21 March |
30 March-1 April | On the day before the date on the ticket or up to and including Tuesday 4 April |
Travel within London: Customers presenting magstripe National Rail tickets (Singles, Returns or Season Tickets) for journeys across London are permitted to travel on TfL services (bus, Tube, tram or DLR) on reasonable routes only, on the days of the National Rail industrial action only. Please note if your ticket is for a journey that includes crossing London it will not be valid on London Underground services on an alternative date.
If you are affected by industrial action and decide not to travel, you can always request an instant refund online by following our step-by-step guide which explains how to use our refund system.